Privacy Policy

Effective Date: 04/03/25

UpVista Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, purchase our services, or communicate with us.

By accessing our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information from you when you visit our website, fill out a form, place an order, or otherwise interact with our services:

a. Personal Information

- Full Name

- Email Address

- Phone Number (if provided)

- Business Name and Details

- Billing/Shipping Address

- Payment Information (via Stripe — we do not store card data directly)

- Social media handles (if submitted)

b. Technical Information

When you visit our website, we may automatically collect:

- IP Address

- Browser Type

- Device Information

- Pages visited and time spent on site (via analytics tools)

2. How We Use Your Information

We use the information we collect to:

- Process payments and deliver services

- Respond to inquiries and customer service requests

- Customize the user experience and improve our website

- Send important communications, updates, or marketing messages (if opted in)

- Comply with legal obligations and fraud prevention

We do not sell, rent, or trade your personal data to third parties.

3. How We Share Information

We may share your information with trusted third-party service providers only as needed to operate our business, such as:

- Stripe (payment processing)

- Tally (form processing)

- Google Workspace (email communication)

- Web development platforms (e.g. Webflow, if applicable)

All third parties are required to maintain the confidentiality of your data.

We may disclose personal information if required by law or in response to valid legal requests by public authorities.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our site, so we can improve it.

You may choose to disable cookies through your browser settings, though doing so may limit some site functionality.

5. Data Retention

We retain your information only as long as necessary to:

- Provide services

- Fulfill our legal and financial obligations

- Resolve disputes and enforce agreements

You may request deletion of your data by emailing us at customerservice@upvista.co. We will respond to all requests within a reasonable timeframe, unless retention is required by law.

6. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction or deletion of inaccurate or outdated information

- Opt out of receiving marketing emails at any time by using the unsubscribe link or contacting us directly

7. Data Security

We implement reasonable physical, electronic, and managerial procedures to safeguard and secure your information, including SSL encryption and secure third-party processors.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover such data has been provided, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the site or services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

📩 customerservice@upvista.co

🌐 www.upvista.co